We are not your typical hotel. When you ask our team members about working at the Plaza Suites, they will tell you that we take being a good employer seriously and that we strive to treat all of our employees fairly and with respect. It is our integrity and our commitment to our employee’s internal growth that makes us one of Silicon Valley’s employers of choice.

Whether you have experience or not, if you are naturally a good people person, you should consider applying. We offer effective training tools to help anybody who wants to learn the art of bartending. Our beverage program focuses on local, small-batch distilleries as well as seasonal specialty cocktails, oak-aged cocktails, and plenty of beer on tap!

What the job is:

Prime Restaurant located inside The Plaza Suites Hotel is seeking a Food and Beverage Supervisor .

As the Food and Beverage Supervisor, you are responsible for managing your team’s daily set-up,  cleanliness, and timely delivery of food and beverages. Some of the day to day responsibilities of this role include; communicating with vendors, Chef and The Plaza Suites’ leadership to ensure continuous improvement (presentation, quality and variety). Training, coaching and disciplining team to ensure continuous improvement in their performance. This includes tracking labor and cutting the floor when necessary. On occasion, banquet planning and execution will be necessary. To ensure compliance, the Food and Beverage Supervisor is also responsible for serving food and alcohol according to State, Federal and Corporate food and liquor regulations.

Although the job is simple, the experiences you will create for our Prime Restaurant employees and guests are not. We expect our supervisors to lean in on our commitment to outstanding, high-quality food, beverage and service

The results you will have:

  • Handle all communication with extreme care.
  • Help meet department sales expectations.
  • Always meet the Plaza Suites’ commitment to outstanding service.

The day to day behaviors of the job:

  • Be yourself. Be authentic.
  • Allow for authentic, professional relationships to develop with customers and coworkers.
  • Be a problem-solver — handle guest and customer issues promptly and appropriately.
  • Follow the rules and stay compliant at all times.
  • Pay attention to safety guidelines.
  • Constantly look for ways to improve the bar’s cleanliness, drinks’ quality and service.
  • Support with accurate beverage orders.
  • Assist in other areas as needed, including supervisory responsibilities when Restaurant Manager requests assistance.

The qualities we look for in this role:

  • Takes pride in reaching excellence at work
  • Love creating positive, unforgettable experiences for guests
  • Takes responsibility for the consequences of actions and decisions
  • Is open to people and is willing to hear what they have to say
  • Stays the course in times of difficulty
  • Quickly identifies alternative solutions to problems
  • Is able to see and understand stated requirements
  • Does the right thing even when no one is watching
  • See itself as an impactful team member

Requirements and Qualifications

  • At least two years of experience managing teams in a fast-paced/high volume environment, restaurant experience is preferred
  • Strong knowledge of restaurant operations, service procedures and function preferred
  • Possess basic math skills and have the ability to handle money and operate a balanced sheet
  • Ability to perform well under pressure
  • Detail-oriented, organized, cleanly
  • Must be able to lift at least 30 lbs.
  • Must be able to work on your feet all-day
  • Must be over 21 years
  • Open to working late shifts or holidays as needed
  • Ability to work weekends is a must
  • Typical hours are between 3:30 pm – 11:30 pm
  • The Plaza Suites is an equal opportunity employer.
    We participate on E-verify

What we offer you:

  • An environment that values your work
  • Clear path for upward mobility
  • We invest in your development
  • Employee discounts on products and services
  • Generous benefits
  • Fair pay

Are you ready for the next stage of your career?

Apply online

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